FAQ

QUESTIONS, ANSWERED.

Everything about training with EPC, from your first free workout to gifts and billing.

Getting started

What is Elite Pickleball Coaching?

A training app where APP and PPA touring pros coach you: workouts, video lessons and pros who watch your game and tell you what to fix. It works on iPhone, Android and any computer.

Can I try it for free?

Yes. Create a free account and start with Richard Livornese Jr.'s free workout. Upgrade only when you want more.

Who are the coaches?

Every coach is a touring pro on the APP or PPA Tour. You can meet them all on the Coaches page.

Which option is right for me?

Want to train on your own? Start with the Video Library or a Training Plan. Want a pro to watch you play? Start with a Pro Video Review, join an Academy, or go all in with Signature Coaching and your own pro.

Can I use one account on my phone and computer?

Yes. Sign in with the same account anywhere and everything you own is there.

Video Library

What's in the Video Library?

Drill, technique and strategy videos from EPC's touring pros, organized by topic so you can find what you need.

How much is it?

$9.99 a month, or $89 a year (about $7.42 a month). It is included with Signature Coaching.

Can I cancel anytime?

Yes. You keep access until the end of the period you paid for.

Training Plans

What's in a Training Plan?

A structured program from a tour pro built around one part of your game, with the pro's intro video, the workouts and a demo for every drill.

Do I keep it?

Yes. A plan is a one-time $49 purchase and stays in your account.

Which plan fits my level?

Each plan lists the DUPR range it is built for. Pick the one that covers your rating and the skill you want to work on.

Do I need a partner?

Each plan shows how many players its drills need. No partner? A ball machine works for many drills.

Pro Video Review

What should I film?

About 15 minutes of real match play. Set the camera behind the baseline, high enough to see the whole court and you in every rally.

Can I choose which pro reviews my video?

EPC assigns a touring pro to each review. If you want to pick your coach, Signature Coaching with Select your coach lets you.

Do I have to upload right away?

No. Upload whenever you're ready.

How soon do I get my review?

Within 5 days of your upload. You get your marked-up video, notes and a recommended plan.

EPC Academy

How does an Academy work?

Eight weeks in a group led by a touring pro: 3 workouts a week, a 1-hour live session every week, a weekly 2-minute clip for the pro to review, recordings and a group chat. $119 for all 8 weeks.

When is the next Academy?

Dates are posted on the Academy page as soon as one is scheduled. Tap Notify me and we will email you when enrollment opens.

What if I miss a live session?

Every session is recorded, so you can watch it whenever you want.

What level is it for?

Each Academy lists its DUPR range. Join the one built for your level.

Signature Coaching

What's included?

Your own touring pro: a 15-minute intro call, 3 custom workouts a week, footage reviews every week, a monthly 15-minute call, chat with your coach, and the Video Library. $299 a month.

Can I choose my coach?

EPC matches you with a pro. To pick a specific coach, add Select your coach for $49 a month.

Can I cancel anytime?

Yes. You keep your coach until the end of the month you paid for.

Billing & promo codes

How do I cancel a subscription?

Cancel where you bought it: in your Apple Account settings, in Google Play, or in your EPC account settings for purchases on the web.

Can I get a refund?

For purchases on the web, contact us within 14 days and we will review your request. App Store and Google Play purchases follow their refund policies. Services already delivered, like a completed review or a call that took place, generally are not refundable.

Where do I enter a promo code?

In the promo code box at checkout. If someone sent you a link with a code, the discount is already applied.

Will my price change?

If we change a price, you keep your current price until your next renewal, and we tell you at least 30 days before a new price applies.

Gifts

What can I give?

A year of the Video Library, any Training Plan, an Academy spot, a Pro Video Review, or 1 or 3 months of Signature Coaching.

How does the recipient get it?

You choose the send date. They get an email with a code to redeem on the web, and the gift then works in the app too.

Does a gift expire?

Gift codes can be redeemed for 5 years from purchase. Gift subscriptions are prepaid and never renew automatically.

Can I get a refund on a gift?

Yes, until it's redeemed.

STILL HAVE A QUESTION?

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